The American Airlines Center is home to the Dallas Stars and Dallas Mavericks professional sporting teams and is the premier entertainment venue in the South.

Our guests are very important to us, so please let us know how we can better assist you by Sending Us Your Comments.

To contact the American Airlines Center or any of the professional teams, please use the phone numbers below.

American Airlines Center Main Phone:


Luxury Suites & Platinum Seats:

Group Sales for Family Shows & Concerts

Dallas Mavericks & Group Sales:
214-747-MAVS (6287)

Dallas Stars:
214-GO-STARS (467-8277)

American Airlines Center Mailing Address:
American Airlines Center
2500 Victory Avenue
Dallas, Texas 75219

American Airlines Center Box Office Information
The North Box office is located on North Houston Street across from the Platinum Garage. You may purchase tickets for events during the following times. Parking is available in Lot F.

10:00 a.m.-5:00 p.m. Monday- Saturday
Closed Sunday

On event days, the Box Office is open 2 hours before an event and 1 hour after the event has started.

Emergency Event Phone Number

In the event of an emergency, a message may be delivered to AACenter guests attending an event by calling 214-665-4299. Please have seating information available when calling.

If you are trying to reach American Airlines, please visit www.aa.com.

American Airlines Center Departments  
Main Line 214-222-3687*
(During Events) Main Phone Number 214-665-4299
Ticketmaster Phone Center: www.ticketmaster.com 1-800-745-3000
Ticket Box Office 214-665-4797
Group Sales: GroupsSales@americanairlinescenter.com 214-665-4269
Premium Sales: Suites@americanairlinescenter.com 214-221-8326
Premium Services: PlatinumServices@americanairlinescenter.com 214-665-4800
Parking Hotline 214-665-4700
Lost and Found 214-665-4825
Fan Shop 214-665-4852
Levy Restaurants: LevyRestaurants@americanairlinescenter.com 214-665-4888
Restaurant Reservations 214-665-4753
Levy Order Fax Line 214-665-4749
Executive Offices 214-665-4222
Employment 214-665-4747
Employment Office 214-665-4787
Employee Info Line 214-665-4885
Event Marketing: Marketing@americanairlinescenter.com 214-665-4218
Event Booking: EventBooking@americanairlinescenter.com 214-665-4232
Special Events: SpecialEvents@americanairlinescenter.com 214-665-4203
Sponsorship & Advertising: Sponsorship@americanairlinescenter.com 214-665-4233
Operations 214-665-4809
Parking Offices 214-665-4712
Administration TDD 214-665-4701
Box Office TDD 214-665-4702
Ticketmaster TDD 1-800-943-4327


*Call 711 for Relay Services