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Media Information

Media Entrance

For all sports and entertainment events, media is required to enter through the press entrance on the North West side of the building. Media will not be allowed to enter the building through any of the public entrances. Upon entering the building, media must be prepared to have their bags searched for security purposes.


All individuals with the intent to publish photographs, information or video from American Airlines Center events through print or broadcast mediums are required to have the proper credentials.

For media information and requests, please fill out the request form below. Submitting a request does not guarantee approval. You will be notified at least one day before the event if you are approved.

Review Tickets

If approved, review tickets will be available for pick-up approximately 3 hours prior to the event at the American Airlines Center Box Office. Photo I.D. is required.

Photo Passes

Requests for photo passes must also be submitted in advance and approved by the show or tour. Approved photographers should report to the press entrance on the Northwest side of the Center. A member of the American Airlines Center marketing staff will provide photo passes and escort photographers. Proper equipment is required.

For more information on American Airlines Center entertainment events, contact the Marketing Department at 214-665-4218 or email us.

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