American Airlines Center Box Office is a walk-up facility only. The box office is located on the northeast corner of American Airlines Center on North Houston and All-Star Way and is directly across from the Platinum Parking Garage. More Information.
Tickets to special events at the American Airlines Center are available at the box office, online at Ticketmaster.com, by calling Ticketmaster at 1-800-745-3000, or by visiting any Ticketmaster outlet (Fiesta Foods, Macy's, Wal-Mart, and The Shops at Willowbend).
Pre-paid parking passes may be purchased at the North Box Office and at any Ticketmaster location. Pre-paid parking passes for concerts and family shows can be purchased online through Ticketmaster.com.
Facility charges may apply.
Box Office Hours:
Monday-Saturday 10:00 a.m. - 5:00 p.m.
Platinum Premier Season Tickets
Platinum Premier Season Tickets are available for those that want to enjoy the same seats for all the events American Airlines Center offers. More Information.
Tickets for events at the American Airlines Center may be picked up at Will Call with a valid photo I.D. at the North Box Office. There is no charge to pick up tickets, but there is a $5.00 per envelope fee for tickets left at Will Call. (Please note that this fee is not applicable for tickets to Dallas Mavericks, Dallas Stars, Suite Holders and Platinum Members.)
Check out the new kiosk by the American Airlines Center Box Office and avoid lines at the box office! You can pick up your Ticketmaster will call and buy tickets for American Airlines Center events at the new kiosks located beside the American Airlines Center on the northeast corner. Picking up your will call at the new kiosk is easy! Just tap the will call button on the main screen and swipe the credit card used for the purchase. The tickets will print automatically when your credit card is verified.
Paperless Ticket Deliver System
Paperless ticketing is an alternative delivery method to Ticketfast, Mail, UPS, Will Call or In Store Pick Up. Instead of receiving your tickets ahead of the event, the credit card used to make the purchase will serve as your ticket. All you need to attend the show is the credit card you used to purchase the ticket and a valid, government issued ID (such as a driver's license, state ID or passport). More Information.