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Premium Services

The Premium Services Department is dedicated to satisfying the needs of American Airlines Center Luxury Suite and Platinum Premier Seat holders. If you are a Platinum Premier member, use this section to access your Account Manager Homepage, to refer to benefits information, Premium event calendars, and directions to parking lots. For more information, feel free to reach out to your premium services manager or our Platinum services email.

If you are interested in becoming a Platinum Premier Suite holder or season ticket holder, please visit our Premium Sales page.

My Platinum Premier Account

Account Manager

For convenient online access and management of your Platinum Premier account, login to TicketMaster Account Manager. Please visit our Account Manager User Guide for further information.

On your Account manager pages, you can:

  • Email tickets to clients, coworkers, family members via Ticket Forwarding 
  • Print and reprint suite tickets, platinum tickets, or parking passes with no fees
  • Pay invoices


Luxury suite holders have the ability to pre-order food in your suite via E- Levy. Click here or fax in orders (214) 665-4749.

For questions regarding food and beverage in your suite, or any Levy questions please email Levy Restaurants.

Lexus Platinum Club

For dinner reservations in the Lexus Platinum Club, please fill out the form below or call (214) 665-4753.

Platinum Premier Parking

The Lexus Garage is located at 2620 N Houston St, with entrances on N Houston St and Akard St. Parking is available in The Lexus Garage with a parking pass. If space is available, guests may pay cash to park in The Lexus Garage.

Platinum Premier Entrance

Our exclusive Platinum Premier entrance is located on the Northeast side of the building, just a short walk down from The Lexus Garage. Only guests with suite tickets or platinum level seating are allowed access into this entrance.

Seating Maps

At American Airlines Center, we have three Premium levels including Flagship, Platinum and Admiral

Platinum Premier Amenities

Luxury Suite holders and Platinum Premier members have access to multiple bars and restaurants on the Platinum level such as Remy Martin Bar, The Wine Press, Red Bull Bar, EFFEN Vodka Bar, Chef’s corners and the Lexus Platinum Club bars.

To access your Account Manager username or password, or to purchase extra seats in your suite, parking passes, or additional tickets, please reach out to your Premium Services Manager.

For more information on pricing and availability, or to contact our Premium Seating department, please call 214-665-4289 or email.