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Privacy Policy

This Privacy Policy and Terms of Use is applicable to and all its affiliated websites (collectively referred to as the “Site”). 

Center Operating Company LLC. and its internet partners (collectively referred to as "American Airlines Center" or "AAC") do not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personally identifiable information may be gathered from a contest or sweepstakes registration, the registration process for subscription sites or services and in connection with content submissions, community postings (e.g., chat and message boards) suggestions, voting/polling activities and transactional areas. The American Airlines Center's policy is to respect and protect the privacy of our users. 

It is American Airlines Center’s intention to fully comply with the requirements of the Children's Online Privacy Protection Act and the guidelines promulgated by the Children's Advertising Review Unit of the Better Business Bureau.


American Airlines Center do not knowingly collect any personal information from users who are under the age of 13.
Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to "opt out" of receiving promotional and/or marketing information about other products, services and offerings from the American Airlines Center and/or any third parties. Further, notwithstanding any opt out of promotional information by the user, the American Airlines Center reserve the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected. 

American Airlines Center may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the American Airlines Center's rights or property, other American Airlines Center's users, or anyone else that could be harmed by such activities. American Airlines Center may disclose user information when we believe in good faith that the law requires it. 

American Airlines Center reserve the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. American Airlines Center will provide only aggregated data from these analyses to third parties. Also, users should be aware that the American Airlines Center may sometimes permit third parties to offer subscription and/or registration-based services through the Site. American Airlines Center are not responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing personally identifiable information. 

Users should be aware that when they voluntarily disclose personally identifiable information (e.g., user name, e-mail address) in the chat areas or on the message boards of the Site, that information, along with any substantive information disclosed in the user’s communication, can be collected and used by third parties and may result in unsolicited messages from other posters or third parties.  In addition, users also should be aware that non-personal information and data may be automatically collected through the standard operation of American Airlines Center's internet servers or through the use of "cookies." Cookies are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user's system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Users should be aware that American Airlines Center cannot or does not control the use of cookies or the resulting information by advertisers or third parties hosting data for American Airlines Center. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on the Site. 

Upon request, American Airlines Center will allow any user to "opt out" of further promotional contacts at any time. Additionally, upon request, American Airlines Center will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user's request, American Airlines Center will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user's entry without some residual information because of backups and records of deletions. 

The foregoing policies are effective as of July 2014. American Airlines Center reserve the right to change this policy at any time by notifying users of the existence of a new privacy policy. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party other than American Airlines Center

By using this Site, you signify your assent to American Airlines Center Privacy Policy & Terms of Use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of these terms will mean you accept the terms. 

If you have questions or concerns regarding this Site, please contact American Airlines Center at [email protected]